Accessing/Managing your cPanel Linux Hosting package

There are 3 methods by which you can manage your cPanel Linux Hosting package with A5 Domains:

Managing your cPanel Linux Hosting package through your Control Panel with A5 Domains

Note

This method is recommended if you yourself are managing your cPanel Linux Hosting package.

  1. Login to your Control Panel, search for the domain name for which you have purchased this cPanel Linux Hosting Order and go to the Order Details view. See details

  2. Click the Manage Web Hosting link to get automatically logged into your cPanel interface.

Managing your cPanel Linux Hosting package through an IP Address

Note

This method is typically recommended if you wish to delegate management of your cPanel Linux Hosting package to a Web Designer and have not modified your domain name's Name Servers to the ones recommended by A5 Domains or created the necessary DNS Records on your existing Name Servers.

Alternatively, you may only provide FTP access to your Web Designer by creating another FTP User for him/her. See details

Retrieving the IP Address and Login credentials of your cPanel Linux Hosting package

  1. Login to your Control Panel, search for the domain name for which you have purchased the cPanel Linux Hosting Order and go to the Order Details view. See details

  2. Click the Admin Details link.

  3. Your cPanel IP Address is visible next to the Address field, under cPanel Login Details.

    Note

    Your cPanel IP Address would stop being displayed under the cPanel Login Details section, once you have either modified the Name Servers of your domain name to those provided by A5 Domains or have created the necessary DNS Records on your existing Name Servers. See details

    You may retrieve the IP Address of your cPanel Linux Hosting package by managing your cPanel Linux Hosting package through the Control Panel See details and once logged in, obtain it from the field IP address.

  4. Your cPanel Password on the other hand can be retrieved from, either:

    • the email that was sent to you upon purchasing this package, or

    • by clicking the Reset Password link to get the Password emailed to your Control Panel Username (Email Address).

      Note

      If your Customer clicks the Reset Password link, only he/she would receive the login credentials. If you have clicked the Reset Password link, then both yourself and your Customer would receive the login credentials.

Managing your Plesk Windows Hosting package through your domain name (Anchor: logDName)

Note

  • Prior to accessing the Plesk interface through your domain name, you should ensure that you have either modified the domain name's Name Servers to those provided by A5 Domains or have created the necessary DNS Records on your existing Name Servers. See details

  • This method of accessing the Plesk Windows Hosting package is recommended if you wish to provide Plesk access to your Web Designer.

  • Alternatively, you may only provide FTP access to your Web Designer by creating another FTP User for him/her. See details

Retrieving the Login Credentials of your Plesk Windows Hosting package

  1. Login to your Control Panel, search for the domain name for which you have purchased the Plesk Windows Hosting Order and go to the Order Details view. See details

  2. Click the Admin Details link.

  3. Your Plesk URL is visible next to the Address field, under Plesk Login Details.

  4. Your Plesk Password on the other hand can be retrieved from, either:

    • the email that was sent to you upon purchasing this package, or

    • by clicking the Reset Password link to get the Password emailed to your Control Panel Username (Email Address).

      Note

      If your Customer clicks the Reset Password link, only he/she would receive the login credentials. If you have clicked the Reset Password link, then both yourself and your Customer would receive the login credentials.